Frequently asked questions
Are used cars inspected?
Yes, every used car goes through a full 150-point inspection covering the engine, transmission, body and electrical systems, and you can request the full inspection report.
Can I book a test drive?
Absolutely. On any car’s page, tap "Test drive" and choose the day and time, or contact us on WhatsApp.
Are all cars GCC spec?
Yes, we only list GCC-spec cars, and this is stated on every car’s page.
Do you offer registration and insurance?
Yes, we handle registration and insurance at the showroom so your car is ready to drive.
Can I buy the car in cash?
Yes, we offer every way to buy: cash, finance through approved banks, or trading in your current car and using its value as a down payment.
Is there an in-house installment plan or direct finance from the showroom?
No, there is no in-house installment plan or direct finance from the showroom. Finance is arranged exclusively through Approved banks, and we prepare your file and follow up with the bank until approval. You can also pay cash or trade in your car.
Which banks do you work with?
Banks we work with include Dubai Islamic Bank, Abu Dhabi Commercial Bank, Abu Dhabi Islamic Bank, Emirates NBD, Emirates Islamic, Sharjah Islamic Bank and First Abu Dhabi Bank, and we also work with other UAE banks. If your bank isn’t on the list, contact us.
What is the minimum down payment for finance?
Under UAE Central Bank rules, the minimum down payment is 20% of the car’s value.
What is the maximum finance term?
The maximum car finance term in the UAE is 60 months (5 years), and a used car must not be more than 10 years old at the end of the finance term. The minimum down payment is 20%, and your monthly installments must not exceed 50% of your salary. Try Loan calculator.
What documents are needed for finance?
Emirates ID, passport and residence visa for non-nationals, a recent salary certificate, and bank statements for the last 3 months.
How long does the bank decision take?
Usually 24 to 48 working hours after your documents are complete.
Do you buy used cars?
Yes — submit your car’s details on the Sell your car to us and we’ll contact you with an offer within 24 hours.
Can I use my old car as a down payment?
Yes, we value your car and deduct its value from the price of the new car or use it as a down payment for finance.
Do used cars come with a warranty?
Recent models are covered by the dealer warranty, and the rest get a 12-month Al Qassim Group warranty.
What does the warranty cover?
Covers the engine, transmission and main systems under the warranty terms attached to the purchase contract.